Terms & Conditions

Welcome to My New Home Hub. By accessing or using our website, you agree to these Terms & Conditions. If you do not agree, please do not use our site.

My New Home Hub connects new homeowners with local trades. We do not employ tradespeople directly and are not responsible for the work carried out. Any agreements are between the homeowner and the trade.

• Provide accurate details when registering.
   
• Honour commitments made to customers.
   
• Maintain valid insurance where applicable.
   
• Adhere to our Quality Standards at all times.
   

• Provide accurate job details when requesting a trade.
   
• Communicate clearly and in good faith with trades.
   
• Pay trades directly for work carried out.
   

My New Home Hub is a lead generation and connection platform. We are not liable for the quality, safety, or outcome of work completed by trades registered with us.

We may update these Terms & Conditions at any time. Continued use of the website indicates acceptance of any changes.

• Homeowners: Name, contact details, job details.
   
• Trades: Business name, contact details, trade type, service area, qualifications/insurance (if provided).
   

• To connect homeowners with suitable trades.
   
• To manage trade registrations and accounts.
   
• To send updates, service improvements, or marketing (with opt-out option).
   

• We will never sell your data to third parties.
   
• Data is stored securely and only accessible by authorised staff.
   
• Trades may receive homeowner details only when a job enquiry is made.
   

Our site may use cookies to improve user experience and track analytics. Users can manage cookie preferences in their browser settings.

We may use trusted third-party tools (e.g. payment providers, analytics platforms). These services will have their own privacy policies.

You have the right to:

• Request access to the data we hold about you.
   
• Correct inaccuracies in your data.
   
• Request deletion of your data at any time.
   

If you have questions about this policy, email us at Info@Mynewhomehub.co.uk